Arcas Bear Sneakers offers a 3-month warranty against any manufacturer defects in materials or workmanship. This does not include normal wear and tear, improper care, product abuse, or use of product for unintended purposes. Warranties may be submitted up to six months from the original date of purchase, with proof of purchase. If you purchased shoes directly from our online store, please email  with your order number, proof of purchase, and photos detailing your issue.

If you purchased shoes from one of our retail partners, please return shoes directly to that location, where they will issue you a warranty exchange or refund.